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Pharmaceuticals and Healthcare

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Industry

Pharmaceuticals regulation

The pharmaceutical industry operates within one of the most highly regulated business environments. Successfully bringing products to market and maintaining commercial operations requires not only regulatory compliance but also a well-designed legal strategy.

Our practical industry experience enables clients to navigate complex regulatory requirements, engage confidently with healthcare regulators, mitigate legal risks, and build sustainable commercial operations in Kazakhstan.

In practice

Typical matters we handle

Bringing a new medicine to the market

We choose the registration route (national or EAEU), draw up a plan for documents and timing, and prepare agreements with the marketing authorisation holder and the distributor.

Registering a maximum price

We prepare and file the application, respond to notices and comments, support the inclusion of the product in the order and advise on pricing rules.

Ethical promotion

We set rules for interacting with medical and pharmaceutical professionals and assess promotion projects and campaigns in pharmacy chains.

Advertising review

We check advertising and materials for professionals against the law, adapt foreign materials and prepare them for approval by the regulator.

An inspection or a notice of breach

We analyse the grounds and the requirements, prepare a position and documents, support you during the inspection and challenge an order or a fine if it is unfounded.

Changing a distributor or a supplier

We check the termination terms of the current agreement, the risk of claims and the handover of stock, and prepare a new agreement covering quality liability and delivery terms.


Our solutions

How we help

We advise pharmaceutical manufacturers, marketing authorization holders, importers, distributors and medical device companies on:

  • product registration and regulatory interactions throughout the product lifecycle
  • importation of pharmaceuticals and medical devices, including compliance
  • product promotion, engagement with healthcare professionals (HCPs) and pharmaceutical professionals, and implementation of industry compliance programs
  • advertising and promotional materials, including regulatory review and marketing compliance
  • price registration and pricing approval procedures for pharmaceuticals and medical devices

Practice areas

What we do for pharmaceutical companies

We support manufacturers, importers, distributors, pharmacy chains and healthcare providers — from registering products and prices to disputes with the regulator.

Product registration

State registration of medicines and medical devices under the national procedure and under EAEU rules: the dossier, work with the expert organisation, responses to comments, variations and re-registration.

Licences and compliance

Licensing of pharmaceutical and medical activities and compliance: preparation for regulatory inspections, internal procedures and the documents the regulator requests.

Distribution and market

Supply structure and allocation of quality liability:

  • master supply agreements for medicines and medical devices imported into Kazakhstan;
  • standard supply (distribution) agreements with local distributors, agency agreements;
  • drafting and legal review of carriage contracts, correct use of Incoterms® rules;
  • drafting and support of agreements with pharmacy chains;
  • support for introducing medicines for first use in Kazakhstan's healthcare facilities.

Labelling and traceability

Requirements for labelling and traceability of medicines: how to set up processes at the manufacturer, importer and distributor, and how to deal with a breach before it becomes a fine.

Price registration and procurement

Registration of maximum prices for medicines and medical devices, procurement under the guaranteed free medical care and compulsory health insurance, agreements with the single distributor:

  • support for filing applications with the National Center for Expertise of Medicines;
  • responses to its notices, work with inspectors on identified non-compliances, settlement of notices;
  • advice on pricing rules for medicines and medical devices whose prices are subject to registration;
  • support for including medicines and medical devices in the relevant orders.

Promotion and advertising

So that promotion of medicines and medical devices does not become grounds for an inspection:

  • ethical promotion;
  • legal review of campaigns and assessment of promotion projects;
  • assessment of promotions with prescription (Rx) and over-the-counter medicines in pharmacy chains;
  • interaction with medical and pharmaceutical professionals, events and sponsorship;
  • review of advertising and materials for professionals, adapting advertising to Kazakh law and preparing it for approval by the regulator.

General business support

We handle the legal matters every company faces, whatever its industry:

  • employment — hiring, oversight and termination of employment; HR records audit;
  • operations — leases of offices and vehicles, procurement of goods, purchase and re-registration of vehicles, telecoms, contractor agreements;
  • corporate matters — constitutional documents, charter capital, company name, changes to registration details, support for branches and representative offices, including their registration and deregistration.

How it works

How we work

  1. Understanding the task

    A call or a meeting: you describe the situation, we ask follow-up questions, request documents and determine which rules apply and which authorities and organisations we will need to deal with.

  2. Plan and estimate

    We propose the course of action, timing by stage and the fee — fixed for the result or hourly. You know the budget before the work starts.

  3. Work and reporting

    We prepare documents, correspond with government authorities or the organisations involved and report on every significant step. Each matter has one lawyer in charge.

  4. Result and ongoing support

    We hand over the final documents and recommendations. We agree on a retainer — for new deals, changes and inspections.

Budget

Timing and fees

Timing depends on the procedure. We provide advice and review documents within a few business days; registration of products and prices and licensing take as long as the regulator's procedure allows — we give you a realistic timeline before we start.

The fee is set for the task: a fixed price for the result, hourly billing or a monthly retainer for ongoing support. You can get a preliminary estimate in the fee calculator — in a couple of minutes and with no obligation.

Questions

Frequently asked questions

Can a medicine be registered for the whole EAEU market at once?

Yes, in addition to the national procedure there are EAEU registration rules. The choice depends on the target markets and on the stage of the dossier; we compare the options by timing and cost.

Is a licence required for wholesale trade in medicines?

Yes, pharmaceutical activity, including wholesale, is licensed. In addition, the warehouse and processes must meet the applicable requirements — we help you build compliance.

Can prescription medicines be advertised?

Advertising of prescription medicines to the general public is not allowed; information about them is intended for medical and pharmaceutical professionals. We review materials before they are published.

What should I do after receiving a notice from the National Center for Expertise?

Act promptly: check the grounds and the response deadline, gather the documents and appoint a person in charge. We prepare the response, work with inspectors and help settle the notice.

Got questions?

Get in touch with us or refer to our knowledge base.

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