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LANES | Commercial law

Commercial law

Your Business. Your Terms. Your Protection. We understand the ambition to grow and succeed that drives every business. Confidence in every transaction starts with clearly defined terms and risks assessed well in advance.

LANES

Commercial law legal services

Our commercial practice focuses on legal solutions that support growth in a rapidly and frequently changing legislative environment. LANES' commercial law services include, but are not limited to:

  • Assessing current regulatory requirements for launching business projects
  • Legal risk management
  • Legal support during government inspections
  • Licensing and market access, including trade regulation within the Eurasian Economic Union
  • Drafting contracts of any complexity, balancing the interests of the parties while rigorously protecting our clients' rights and long-term objectives. In line with our mission, we are committed to our clients' success and to their continued contribution to the economy.

In line with our mission, we are committed to our clients' success and to their continued contribution to the economy.

In practice

What clients come to us with

Entering the Kazakhstan market

We help you choose the model — distributor, importer, agent or your own company — and decide in advance who is responsible for importation, conformity documents and sales.

Supply or distribution agreement

We draft and review supply, distribution, agency and licence agreements: acceptance and quality, liability for delay and defects, Incoterms®, governing law and dispute resolution.

Licence, notification, register

We establish whether your activity requires a licence, a notification or registration in a register, prepare the documents and support obtaining and later amending them.

Government inspection

We support you through the inspection, prepare explanations and documents, and appeal an order or a fine where the violation is not proven or the sanction is disproportionate.

Advertising, promotions, retail chains

We check advertising, promotions and discounts for legal compliance and review the terms of retail chains and marketplaces, so that promotion does not turn into claims.

Competition risks

We assess price and territorial terms with distributors and the risk of concerted practices, and support merger clearance (economic concentration approval).

Grey imports and brand protection

We protect your trademark and use legal means to stop sales that bypass official channels — on social media and in messengers.

Trade within the EAEU

We support supplies and entry to the markets of the Eurasian Economic Union: product requirements, labelling, contractual terms.


Market entry

What is there to consider when entering the Kazakhstan market

Questions worth considering in advance.

MARKET ENTRY MODEL

Determine whether the business should operate through a local distributor, importer, agent or a Kazakhstan-based entity. The right structure depends on the company’s products, sales model, level of control and long-term plans in Kazakhstan.

PRODUCT COMPLIANCE

Before the first shipment it is essential to check whether the product meets the applicable Kazakhstan and EAEU requirements. This may include product registration, conformity assessment, safety requirements, commodities tracking requirements, labelling and other, at times, mandatory procedures.

IMPORT & DISTRIBUTION

Clear understanding of who will act as importer, who will handle customs and regulatory requirements, and how the product will reach customers and retail channels. Responsibilities should be agreed before commercial operations begin.

COMMERCIAL CONTRACTS

Supply, distribution and other commercial agreements should clearly define pricing, payment, delivery, volumes, territories, exclusivity, liability and termination. The contract should reflect the actual commercial relationship between the parties.

BRAND & INTELLECTUAL PROPERTY

Before launching the product, check trademark protection and establish clear rules for using the brand, packaging and other intellectual property. This is particularly important when working with local distributors and retail partners.

MARKETING & RETAIL

Review advertising, product claims, promotions and retail arrangements before launching them in Kazakhstan. International marketing materials and sales practices may need to be adapted to local requirements.

ONGOING LEGAL SUPPORT

Market entry is not a one-time legal exercise. As the business grows, contracts, distribution arrangements, regulatory requirements and relationships with local partners should be reviewed and updated to support the company’s commercial objectives.


Kazakhstan’s market remains attractive for entrepreneurs for a number of reasons, including government support for small and medium-sized businesses. While global brands recognize the strong demand for their products in Kazakhstan, the same market opportunities are also understood by individuals engaged in latent entrepreneurial activities, i.e. conducting business without formally establishing or registering a business entity.

When entering the Kazakhstan market and/or maintaining an existing presence, businesses should take into account a number of legal and practical considerations that may directly affect profitability.

Environment and institutions

What matters about the market

Business Classification

In Kazakhstan, business entities are classified into categories ranging from micro-businesses to large enterprises. A company’s classification affects its access to government support measures, eligibility for certain special regimes and, in some cases, the amount of administrative fines that may apply.

When registering a business, it is important to determine its category correctly, taking into account the planned number of employees and expected turnover. Subject to the applicable criteria, classification as a small business may provide certain advantages. As the company’s key business indicators change, its classification may change automatically, so the applicable category should also be taken into account when planning the company’s ongoing operations.

Grey Imports and How to Address Them

As digitalization continues to reshape the global market, Kazakhstan is seeing the emergence of sales channels for branded products that operate outside official distribution and retail networks. Such channels are increasingly established through social media and messaging platforms.

There is usually a consumer demand for these products, while trademark owners may lose sales through their authorized wholesale and/or retail channels. This is commonly referred to as grey imports, and businesses can take legal measures to address and combat such unauthorized distribution.

National Chamber of Entrepreneurs

The National Chamber of Entrepreneurs of the Republic of Kazakhstan “Atameken” (NCE “Atameken”) is an institutional channel for business engagement with the Government and state authorities. The Chamber participates in the development and legal review of legislation, represents the interests of businesses before government authorities and consolidates business-related issues. This enables individual issues to be raised at the governmental level and allows businesses to participate in the development of regulatory policy.

At the same time, the Chamber’s role is primarily focused on systemic business issues. Individual disputes, law enforcement matters and complex projects require separate legal analysis and professional legal support. A law firm can complement a company’s engagement with NCE “Atameken” by preparing legal positions, documents and formal submissions, supporting negotiations with government authorities and, where necessary, providing administrative or judicial protection of the business’s interests.

Membership in NCE “Atameken” is mandatory for business entities, subject to statutory exceptions. Mandatory membership fees apply to certain categories of businesses, with the amount depending on the company’s aggregate annual income for the preceding year.

NCE “Atameken” receives income information from the state revenue authorities and issues invoices to businesses based on that information. Therefore, when planning business operations, companies should consider not only their tax implications but also potential obligations to NCE “Atameken”.


Ongoing support

How we support your work on the market

Contract work

We draft and review supply, distribution, agency and licence agreements. We set out acceptance and quality terms, liability for delay and defects, Incoterms® rules, governing law and the procedure for resolving disputes — so that the contract protects your interests rather than merely recording the deal.

Licences and permits

We establish whether your activity requires a licence, a notification or entry in a register. We prepare the package of documents and support both the initial grant and later changes: new addresses, additional activities, renewals.

Promotion and advertising

We review advertising materials, campaigns and discounts against statutory requirements, including the rules for particular categories of goods. We help structure work with retail chains and marketplaces so that promotional terms do not turn into claims.

Antimonopoly compliance

We assess pricing and territorial arrangements, distributor terms and the risk of concerted practices. We handle merger clearance and dealings with the competition authority, and help put in place internal rules that reduce the risk of breaches.

Growing your presence

We support entry into new regions and sales channels, work across the EAEU market, launches of new products and the restructuring of commercial operations. We revisit existing contracts so that growth is not held back by terms written for a smaller scale.


Starter packages

Starter packages with prices

A fixed scope and fee — you know what you are buying before work starts.

Best to start

Contract Drafting Pack

KZT 720,000fixed fee

  • A supply, lease or services agreement tailored to your deal
  • Penalties, liability, governing-law and dispute clauses, currency terms
  • One round of negotiation with the counterparty

Sales Contracts Pack

KZT 1,770,000fixed fee

  • A supply or distribution agreement
  • A services agreement
  • General terms of sale or a public offer
  • Templates of a claim letter and a disagreement protocol

Commercial Retained Counsel

from KZT 1,800,000per month

  • Review and drafting of contracts as deals arise
  • Claims work and correspondence with counterparties
  • Regulatory advice: labelling, advertising, consumer rights

Need a different scope or several lines of work at once?

Estimate the cost in the calculator

For foreign-owned subsidiaries

Using foreign templates does not guarantee protection of your rights in Kazakhstan

Leave the adaptation and implementation to us: we localise the contracts of foreign-owned subsidiaries — penalties, governing-law and arbitration clauses, currency terms, bilingual EN / RU versions.

Everything for foreign groups

Contract Red-Flag Review

KZT 150,00048 hours

A contract of up to 10 pages, in Russian or English; a memo in English: what is risky, what is invalid in Kazakhstan, how to fix it.


Knowledge base

Frequently asked questions

All questions on the topic

Kazakhstan has no special law on contracts with retail chains — everything turns on the drafting. Fix acceptance by quantity and quality, when risk passes, payment deferral, the terms for returning unsold goods, the size and nature of bonuses, and liability for unlabelled or expired goods. Returns and retrospective bonuses should be checked separately for VAT.

Two situations. A major transaction — where the value of the property exceeds the threshold set by law or the charter. An interested-party transaction — where a connected person is a party or beneficiary. Both require a decision of the general meeting or supervisory board. Without approval the deal can be challenged and losses recovered from the director. Check the thresholds with our lawyers.

Incoterms® allocate who arranges and pays for carriage, insurance and customs, and the point at which the risk of loss passes to the buyer. Importantly, they say nothing about the transfer of title and do not replace the contract of carriage. The wrong choice of term is the most common reason for arguments over who pays when goods are damaged in transit.

Agreeing prices with competitors, carving up the market or jointly refusing to deal is the most serious infringement: turnover-based fines and sometimes a criminal case. In dealings with retailers the risks come from terms fixing the resale price and different conditions for comparable buyers. Each contract must be assessed on its own — much depends on market share.

If the services are supplied in Kazakhstan or the income counts as arising here, the customer acts as tax agent and withholds corporate income tax at source. Separately, VAT for the non-resident must be self-assessed; it is creditable where the conditions are met. A reduced treaty rate applies only where a certificate of tax residence is provided. Check the rates with our lawyers.

Rights in a mark arise only on registration. Until then you cannot stop others using a similar sign, and you risk a claim from whoever registered first. The application lists goods and services by class, protection runs for the statutory term and is renewable. Once registered, you can demand seizure of counterfeits and claim damages.

Yes, provided the dispute can be arbitrated at all and a party invokes the clause before arguing the merits — the court will then leave the claim without consideration. The clause must clearly name the arbitral institution, the seat, the language and the governing law: vague wording becomes a dispute in itself. Additional requirements apply to state bodies and the quasi-public sector.

At the buyer's choice: a price reduction, free repair, reimbursement of their own repair costs, replacement with the same or a different item with a price adjustment, or cancellation with a refund. In any case they may also claim losses. Where the seller is not the manufacturer, some claims may be brought against either. Having no receipt does not take these rights away.

Inside Kazakhstan you get back the full price of whatever went missing, or the drop in price if it arrived spoiled. Cross-border the logic differs: payouts run into a ceiling set by the convention and calculated per kilogram short, which you can only get past by declaring the value of the shipment up front. The ceiling falls away where the carrier acted deliberately or was grossly careless. Check the current limits with our lawyers.

As soon as annual turnover passes the threshold set by the Tax Code. In trade, where turnover is high and margins thin, the threshold arrives quickly, so turnover is tracked cumulatively: registering late means back tax, interest and a fine. Check the current threshold and rate with our lawyers.

Got questions?

Get in touch with us or refer to our knowledge base.

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